Rite Aid at 4348 Bonita Road in Bonita, California

Customer Reviews about Rite Aid

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  This pharmacy is-by light years ahead-the BEST pharmacy I have found in San Diego, seriously! I have to admit that I have Rite Aid loyalty, although it's for good reasons and LOTS of experience. I am a disabled middle-aged female whose condition requires me to take regular medication. My job also requires me to travel for months at a time. After dealing with many, many frustrating, rude and sometimes even humiliating pharmacies, I will now only deal with Rite Aid. It might be that they hire more qualified people, or pay them/train them more, and don't force them to work skeleton crews (usually they are well-staffed), my experience with courtesy, responsibility, and efficiency has always been EXCELLENT with this Rite Aid. The staff knew my face and basic information on sight and greeted me kindly way before I came to recognize them. If there is any sort of issue or problem, THEY call ME right away and we get things settled so that my prescription will not be delayed. They also always let me know if there are going to be any differences in the medications they provide, and the pharmacist is patient and very clear in answering any questions I might have. They cannot always fill my script the same day (although they usually can), sometimes they need to order it or wait a few days to fill it, but, when I bring in my prescription, they always let me know the soonest possible time that it will be available, and it has ALWAYS been ready by that time. I am so happy with this store that I sincerely hope the higher-ups know that their employees working directly with the public (and sometimes a difficult subset of the public--the unhappily sick) are really doing a great job and should continue to be valued...a lot...like, how-about-a-raise-for-the-entire-Bonita-pharmacy-staff a lot. One minor point is that they could streamline their "prescription-filled" notification system. Sometimes I get five phone calls, even thought I signed up for text. Also, I would love to see more Rite Aid stores nation-wide This last point is less review-y, but I'm just going to throw it in. I hope that this review shows not only that I highly recommend this pharmacy, but that I appreciate them. The transition from being healthy (or having no major/chronic medical issues) to needing to take medication everyday to have "healthy-feeling" days is inherently hard, stressful and not fun. The Bonita Rite Aid pharmacy has made my life smoother, less stressful, and therefore better. This is definitely NOT TRUE for many other pharmacies! Beware! As for this pharmacy, thank you for making my life that much better.
  May 04, 2017

  by A. Kimiko

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Today: 07:00 am — 10:00 pm

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